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| Quality Policy |
| It is Munters policy to develop,
manufacture and market products, systems, and services
in accordance with contractual demands and of such quality
that they gain the full satisfaction of our customers.
High and consistent quality shall be a major factor
for customers to buy our products. This policy is applicable
to all products, systems, and services provided by Munters. |
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Ambition
Munters ambition is to provide products, systems, and
services with high and consistent quality. This can
only
be achieved through coordinated and well-planned work
processes throughout the Munters group.
Implementation
The implementation of this policy demands that businesses
within Munters are managed according to the following
principles:
- Every employee within Munters shall be aware of
the importance of quality through communication
and continuous training
- The organization and division of responsibility
and authority related to all activities that affect
quality shall be documented
- Customer focus, cost efficiency and the require-
ments in ISO 9001/2000 or its equivalent shall be
the basis for all activities
- The research and development of products, systems
and services shall originate from customer needs
- Routines, processes, and methods that secure requested
quality shall be documented and used
- Only suppliers with the ability to fulfil our
specified quality requirements shall be used
- Marketing and sales activities must only create
customer expectations that can be fulfilled
- The progress of quality work shall be continuously
followed up by information, feedback, and quality
audits
- Quality related work shall be directed towards
yearly targets for quality improvements.
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